Instead of dumping shots straight into the paper cups they'll serve to customers, Starbucks baristas are getting back to pouring espresso into shot glasses first.
I'm gonna give all the credit to my bro-in-law, Rob, for pushing 'Bucks into thinking that quality might just be better than quantity =). The article mentioned the auto-shot machines but didn't say if the retraining had occurred on those same machines. Or are new machines are being rolled out? Maybe I'll go ponder this down at Stumptown.
